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Sales Consultant

Sales Consultant

Job ID 
2016-1250
Department 
Sales
Location 
Pasadena , CA
Type 
Regular Full-Time
Business Unit 
Jaguar Pasadena
# of Openings 
6

More information about this job

Overview

Sales Consultant

 

Rusnak Pasadena Jaguar is the #1 Jaguar Dealer in the Western United Sates. We’re looking for an energetic and experienced sales person who is motived to be successful. With our two newest products, the Jaguar F-PACE, the first SUV in Jaguar’s history in a very high-demand market, and the All New Jaguar XE, an all-new compact sports luxury sedan, sales have nearly tripled in just a few short months! We have the largest new Jaguar inventory in the Western United States and are one of the highest volume Certified Pre-Owned dealership in the nation!

Responsibilities

Consistently Meets or Exceeds Sales Objectives

  • Develops, implements, monitors, and adjusts sales goals (financial and volumes) with sales management to achieve personal and Company sales objectives; reviews and analyzes actions at the end of each day, week, month, and year to determine how to plan more effectively in the future.
  • Consistently meets or exceeds the goal of satisfying the transportation needs of our Clients.
  • Proactively works with the Sales Manager, General Sales Manager, and/or General Manager to develop action plans to immediately correct performance in order to consistently meet and exceed sales goals; attends and actively participates in all sales meetings.
  • Sells, leases, delivers a pre-agreed upon monthly minimum amount of vehicles.
  • Promptly and professionally greets, and offers assistance or direction to, all Clients that enter the dealership showroom or sales lot.
  • Consistently assists each Client with selecting a vehicle by asking questions, listening carefully to their responses, and matching their expectations with our vehicles by fully explaining product performance, application, benefits, and optional equipment.
  • Offers test drives to all Clients; strictly follows Company policies and procedure regarding test drives; prior to test drive, obtains proper identification from Client.
  • Knows, understands, and strictly follows all Company, local, state, and federal, policies, rules, and regulations regarding automobile sales.
  • Knows and understands equity and values; fully capable of explaining depreciation to the Client.
  • Consistently ensures that the a member of the sales management team has the opportunity to meet each Client.
  • Ensures that all closed deals are forwarded to the Finance and Insurance Manager (F&I Manager), along with properly completed paperwork, such as, but not limited to, insurance information and title.
  • Consistently ensures that all sales orders are completed and paperwork is processed in accordance with established Company policies and procedures.
  • Prior to Client arrival, ensures sold vehicle is ready for delivery.
  • Delivers vehicle to Client; ensures that the Client fully understands the vehicle's operating features, warranty, and paperwork.
  • Introduces Clients to Service Department Team; emphasizes to Client the quality and efficiency of service repairs and maintenance available in the dealership's service department; schedules first service appointment.
  • Consistently follows up on all post delivery items, such as, but not limited to, tag/title work, "we-owes," and special requests, to ensure that we continue to meet or exceed Client expectations.
  • Consistently remains engaged with management, fellow team members, and processes, to foster successful working relationships with all internal and external Clients.
  • Adheres to the Company requirements for fully and effectively utilizing the Customer Relationship Management (CRM) tool; maintains a Client follow up system that encourages repeat and referral business and contributes to Client satisfaction.

Qualifications

  • Experience Desired: Previous experience as a Sales Consultant or similar positions in Automotive, Retail, Sales, Hospitality industries.
  • Strong verbal and written communication skills
  • Excellent interpersonal and customer service skills

Degree/Diploma

High School Diploma/GED : Required

Licenses Required

Valid CA Driver License, Valid CA Sales License