• Warranty Booker

    Job ID
    2018-1719
    Department
    Service
    Location
    Thousand Oaks , CA
    Type
    Regular Full-Time
    Business Unit
    BMW Westlake
    # of Openings
    1
  • Overview

    Warranty Clerk

     

    The mission of this position is to contribute to the success of Rusnak Automotive Group (the Company) by coordinating claim submission and warranty receivables recovery and all associated documentation in a professional, timely and accurate manner to achieve individual proficiency goals established by management to support strategic plan objectives.

    Responsibilities

    Efficiently and Effectively Coordinates Claims Input and Warranty Claim Administration

    • Ensures claims are input correctly and on a timely basis with all relevant information included.
    • Seeks out and understands all manufacturer’s publications relevant to warranty claim administration.
    • Maintains accurate knowledge on all warranty claim processes and procedures.
    • Ensures repair order document storage complies with established corporate, legal and manufacturer’s retention requirements.

     

    Consistently Works to Ensure Warranty Processes Are Maintained

    • Processes warranty claims on a timely basis for each franchise or distributor.
    • Processes all warranty paperwork to ensure proper documentation.
    • Verifies claim criteria required by factory or distributor.
    • Reconciles all warranty receivables with payments through the appropriate accounting schedule.
    • Resubmits all rejected claims promptly or receives authorization to write them off.

    Qualifications

    • Experiene Ideal: previous automotive administrative experience.

    Degree/Diploma

    High School Diploma/GED : Required

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