KRA: Effectively Assists Sales Department in Vehicle Tracking and Inventory Control
- Arranges all vehicle transportation as needed.
- Ensures consistent follow-up on all inventory concerns.
- Updates all new and/or used vehicle inventory consistently and in a timely manner.
- Stocks in any new vehicle from port or special order from the factory or dealer traded vehicle and assists in coordinating pick-ups and deliveries with any shippers. .
- Updates the inventory system, both new and/or used, up to date.
- Ensures all the vehicle invoices in the inventory system are up to date.
- Assists department in ensuring photos are taken of select new vehicles as instructed by management.
- Ensures the website (Rusnakonline) is up to date with pictures, information, and relevant vehicles pertaining to our inventory.
- Works with management to ensure Dealersocket has the relevant information pertaining to each vehicle.
- Assists with miscellaneous duties for sales: ensures the packets for each vehicle have adequate pieces to it (extra key, books, etc.); places key fobs on each car and registering them to make sure the key vault is up and running and correct; sets up showrooms and specific areas for events, cleaning, or just movement of cars; prints vehicle stickers for each car.
- Coordinates with the service department after a vehicle has been PDI'd and verifying the vehicle. Including making sure the packets are correct, key fobs are completed, and paperwork ready to be stocked in.
- Inputs PO's that need to be completed on ADP and bring them up to the business office along with MSO's.
- Assists all the Sales Managers by retrieving vehicles from other locations including off-site storage.
KRA: Build Effective Internal and External Client Relations/Retention:
- Maintain a strong “Client-Centric” vision that is aligned with “The Rusnak Standard” and best practices to provide professional and exemplary service to create an extraordinary experience during every encounter with internal/external customers.
- Actively listen and communicate, verbally and in writing, in a courteous, professional, clear, concise, and correct manner to identify client needs beyond expressed concerns.
- Respond in a timely, courteous, and professional manner with a “consultative, value-added” approach to secure client understanding and develop a stronger business relationship and future business.
KRA: Exemplify the Brand and Corporate Culture:
- Seize every opportunity to improve Client satisfaction by conducting self in a professional manner and working in accordance Company values, beliefs, norms, and standards; holds self and others accountable for exemplifying the corporate culture.
- Respect and demonstrates passion for the RUSNAK brand and our manufacturers’ brands; Behaves professionally, respectfully, honestly, and with the utmost ethical manner with internal/external Clients, vendors, business associates, and at work and any event and/or activity that is related to RUSNAK and/or its manufacturers.
- Maintain a professional and well-groomed personal appearance at all times.
KRA: Initiate Relevant Professional Development:
- Seek out opportunities to enhance personal organizational, communication, and negotiation skills.
- Maintain current job and product knowledge to improve effectiveness with clients and all job tasks.
- Consistently produce accurate and thorough work at all times that meets “The Rusnak Standard.”
KRA: Ensure A Safe Work Environment:
- Accept individual responsibility and accountability for complying with the Company Health and Safety (H&S) processes within personal control; performs duties in a way that will not cause personal danger, endanger other individuals, or violate local, state, federal, environmental regulations.
- Promptly corrects or reports any hazard or potential hazard to supervision; wears personal protective equipment, where required; ensures work location is kept safe, neat, organized, effective, and inviting.
KRA: Be an Effective and Proactive Team Member:
- Treat all Clients, employees, vendors, and associates with respect.
- Willingly adjust to unexpected changes or requirements and undertake tasks that fall outside of the routine job and assist others whenever possible to meet Client requests and business demand.